Terms of Service | Dataface.ai

Welcome to Dataface.ai

These Terms of Service ("Terms," "Terms of Service," or "Agreement") govern your access to and use of Dataface.ai's real-time data analytics platform, including our website, applications, APIs, and related services (collectively, the "Services").

IMPORTANT:

BY ACCESSING OR USING OUR SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE OUR SERVICES.

1. Acceptance of Terms

By creating an account, accessing our Services, or using any of our features, you acknowledge that:

You have read and understood these Terms
You agree to be bound by these Terms
You are at least 18 years old
You have the authority to enter into this Agreement

2. Description of Services

2.1 Platform Overview

Dataface.ai provides a real-time data analytics platform that enables you to:

Connect to multiple data sources across clusters and diverse systems
Execute queries and analytics across connected data sources
Visualize and analyze data in real-time
Converse with your data using natural language interfaces
Generate insights and reports
Collaborate with team members on data analysis

Minimal Data Movement Architecture

Our platform operates on a minimal data movement principle. Queries are executed directly on your data sources when possible, with Change Data Capture (CDC) technology tracking data changes. Apache Spark and Apache Flink are used for real-time processing jobs on distributed clusters.

3. Account Registration and Security

3.1 Account Creation

To use our Services, you must:

Provide accurate and complete registration information
Maintain and update your information
Choose a strong password and keep it confidential
Notify us immediately of any unauthorized access

3.2 Account Security

You are responsible for all activities that occur under your account.

Important: We are not liable for any loss or damage arising from your failure to comply with security obligations.

4. Data and Intellectual Property

4.1 You Own Your Data

• You retain all ownership rights to your data
• Your data includes content, files, and information you connect
• We do not claim ownership of your data

4.2 License to Use Your Data

You grant us a limited license to:

Access and process your data to provide the Services
Execute queries on your connected data sources
Cache query results for performance optimization
Use metadata for service improvement and analytics

This license exists only for the duration of your use and terminates when you delete your data or close your account.

5. Acceptable Use Policy

Prohibited Uses

You may NOT use our Services to:

• Violate any applicable laws or regulations
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Services
• Introduce viruses, malware, or malicious code
• Access data you are not authorized to access
• Conduct cryptocurrency mining using our infrastructure
• Resell or redistribute the Services without authorization

6. Subscription Plans and Pricing

Free Plan

Limited features for evaluation purposes

Professional Plan

Enhanced features for individuals and small teams

Enterprise Plan

Full features with advanced capabilities

Important: Fees are non-refundable except as required by law. We will provide 30 days' advance notice of price increases.

8. Service Level Agreement (SLA)

Professional Plan

99.5%

Monthly uptime commitment

Enterprise Plan

99.9%

Monthly uptime commitment

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

Our total aggregate liability shall not exceed the greater of $100 USD or the amounts paid by you in the 12 months preceding the event giving rise to the liability.

Limitations do not apply to breaches of intellectual property rights, acceptable use policy, or gross negligence.

16. Contact Information

General Inquiries

Support: support@dataface.ai
Sales: sales@dataface.ai

Legal & Security

Legal: legal@dataface.ai
Security: security@dataface.ai

Note: This is a summary of our Terms of Service. For the complete terms, please see our full Terms of Service document.